Contact
Contact us.
We answer most messages within one working day.
01 · For your treatment
Message your pharmacist.
Sign in and use the secure inbox at /account. Most patient questions belong here — your pharmacist can see your full assessment, current dose and order history, and replies are kept on your record.
02 · For everything else
Email us.
info@prescriptify.co.uk
Press, partnership, regulatory, recruitment and complaints all come through this address.
03 · Registered post
Write to the pharmacy.
Prescriptify
c/o ACRE Pharmacy
Unit 7B, Unit 5–7 Tintagel Way
Westgate Park Industrial Estate
Walsall WS9 8ER
United Kingdom
We do not currently have a phone line. We are a small pharmacy team and answering calls would take pharmacist time away from clinical care. We aim to respond to every email within one working day, often sooner.